-
05/2025 - 09/2025
Project Manager & BA & Developer
Outline – Multiplayer Online Game (Capstone Project)
Acted as BA/Project Manager: led sprint planning, backlog refinement and stakeholder demos.
Defined 120+ use cases and produced BRD/SRS/SDD artifacts to align dev and stakeholders.
Coordinated feature design and testing; focused on player engagement and monetisation alignment.
-
May 2024 - Sep 2024
Business Analysis
FPT Software, Viet Nam
Analysed business pain points and supported an AI-OCR prototype; presented findings to BU leaders.
Collaborated with customers to implement feature upgrades that improved usability (based on behaviour data).
Supported UAT & integration testing, helping reduce release defects by ~15%.
Used SQL, Excel and Power BI for analysis and management reporting.
-
July 2021 - Present
Program Manager
Pacific Link Foundation, USA
Prepared BRD-like documents, schedules and reports for STEM events and sponsorships.
Coordinated with cross-functional stakeholders (Intel, education partners, local IT firms).
Trained 100+ students in IT fundamentals and improved digital literacy for 1000+ beneficiaries.
Managed ~15-member team to deliver outreach programs effectively.
-
12/2023 - 02/2024
Project Owner & Developer
Electratech Hackathon
Engineered an IoT smart power outlet with AI-driven energy optimization based on user behaviour.
Handled analysis, prototyping and integration; contributed to prototype demo and documentation.
Achieved practical proof-of-concept for energy-saving features during competition.
-
Sep 2022 - July 2023
Vice President
Danang Social Activities Club, Da Nang
Led community initiatives, securing over 100 million VND in support.
Organized events to promote social engagement and development.
Mobilized volunteers and coordinated logistics for community projects.