RESUME

EDUCATION

  • 2021 - Present
    Bachelor of Software Engineering

    FPT University, Viet Nam

    GPA: 8.54/10

    130% Scholarship Recipient for academic excellence

    Top 3 Outstanding Students of Summer 2023

  • 2018 - Present
    Pacific Link Foundation Scholarship Students

    Pacific Link Foundation, USA

    Outstanding students of Da Nang city

    5-good students of Da Nang city

    Best students of Ngu Hanh Son High School

RESUME

Experience

  • May 2024 - Sep 2024
    Business Analysis

    FPT Software, Viet Nam

    Developed an AI chatbot for insurance document management.

    Gathered and analyzed requirements from stakeholders.

    Designed user interfaces (UI/UX) and conducted feasibility studies.

    Collaborated with cross-functional teams throughout the software development life cycle.

    Utilized SQL, Excel, and Power BI for data analysis and reporting.

  • July 2021 - Present
    Program Manager

    Pacific Link Foundation, Viet Nam

    Developed course content for STEM summer camps.

    Managed student interactions and created engaging learning experiences.

    Enhanced teaching and project management skills.

    Coordinated activities with educators and industry professionals.

  • Sep 2022 - July 2023
    Vice President

    Danang Social Activities Club, Da Nang

    Led community initiatives, securing over 100 million VND in support.

    Organized events to promote social engagement and development.

    Mobilized volunteers and coordinated logistics for community projects.

WHAT I KNOW

MY SKILLS

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Hard Skills

  • Documentation
  • Project Management
  • Techical Skills
  • Business Process Modeling
  • Business Analysis Skills

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Techniques

  • Business Analysis
  • Agile Methodologies
  • Business Process Automatation
  • Setting up Process
  • Business Intelligence & SDLC

development
Tools and Software

  • Jira,Azure
  • Microsoft Office
  • SQL,MySQL,Neon
  • Power Bi, Excel

smartphone
Licenses & certifications
  • Project Management Principles and Practices
  • Software Development Lifecycle
  • Computer Communications
  • CertNexus Certified Ethical Emerging Technologist